General terms of sales determine trade relations may exist between BIOKIDE, vendor of the items available on the website reference www.biokide.com and customers of this site. All this informations is presented in English. The consumer states have full legal capacity to engage under these service terms.

The manager is Miss Fatimata Kane - E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it This email address is protected against spam bots, you need JavaScript enabled to view it.

These terms are intended to define the rights and obligations of the parties in connection with the online sale of goods and services provided by the consumer BIOKIDE.
All orders on this site implies full acceptance by customers of the terms listed below. The general terms of sale constitute the entire rights and obligations of the parties, no other condition can integrate them.

This contract is formed by its general terms of sale and, in descending order of legal values, the order form. BIOKIDE informs the customer about all of the essential characteristics of the goods offered whitch on be shipped. These features appear in each products sheet. In general, these characteristics include the dimensions, weight, quantity, colors, components of the goods offered. Orders placed through the e-commerce service, "biokide.com" engage the customer as soon as they validate their by pressing the button "Finalize my order" shown on the order form.
The automatic registration systems used by www.biokide.com are considered valid proof (law of 13 March 2000 on electronic signature), the nature, content and date of the order. Clicking on the button "Confirm Order" means as well as you buy the property and also that you agree to these sales terms. Any order implies acceptance of these term sales. In the case that one or more items are unavailable under the terms defined by the service, BIOKIDE will contact you by phone or E-mail to follow your instructions prior to checkout.

BIOKIDE reserves the right to refuse any order from a customer with whom there is a dispute. The consumer is aware that the packages will be delivered by postal parcels Collissimo, in the shortest time (1-5 days). We deliver to the address on your order form. The information provided by the buyer, when placing an order is this: in case of error in the address, he can not be held BIOKIDE responsible for the unability to deliver the product.

Any dispute must be reported within 48 hours to the service www.biokide.com by E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it This email address is protected against spam bots, you need JavaScript enabled to view it. BIOKIDE committed to complain to the Post Office to all disputes.

Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged parcel, broken product ...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the client.

In the case of a shipment if the package arrives damaged or opened (especially with the presence of yellow tape "The Post or other) it is necessary that the customer establish the factor or the Post Office which depends a "damage report" (report 170), so that BIOKIDE can open an investigation and compensation procedure.

The client can make changes or cancel the order online on the site using the service www.biokide.com contact or by mail.

In accordance with the french law, you have a withdrawal period of 7 DAYS from receipt of your package to return the merchandise in good condition and in its original packaging. You will be reimbursed for the value of the goods at no cost within 30 days. No return postage due will be accepted. Consumers can also choose a replacement product.

Our rates are expressed in Euros V.A.T included (Value added taxes). The charges are extra. We charge based on the advertised rate when your order is placed. The order is delivered to your address in two business days, from the management of the parcel by the postal services.

The customer selects the mean of payment from those offered in its order: Secure payment, check, money order or bank transfer. All items are shipped after receipt of payment.

BIOKIDE is responsible for the content of the offer biokide.com, relevant commitments,about logistic service order.

The data recorded by biokide.com constitute proof of all commercial transactions by its customers BIOKIDE.

For the good process of the order, personal data collected will be processed electronically, the consumer acknowledges have been informed. According to the law of 6 January 1978 relating to data, files and freedoms, the requested information is required for processing of orders and deliveries. The customer has a right to access and correct personal data and a right to object. This data processing is the subject of a declaration with the CNIL. To exercise these rights, the customer must contact BIOKIDE at E.mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it address is being protected from spambots, you need JavaScript enabled to view it.

In the event that a dispute arising from this contractual relationship, the parties agree before any legal action to seek an amicable solution. All complaints must be addressed at E.mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The parties agree that this contract is subject to French law